Saya nak share satu masalah yang agak biasa berlaku dalam kalangan ejen: tak study area , listing detail & tak check defect before bawa client viewing.

Pada pandangan saya, perkara ini biasanya berlaku kerana ambil je iklan dari listing agent lain terus iklan without study details & tanya lister about the listing. Suddently iklan dapat leads after check kelayakan lepas then terus set dgn lister bawa viewing without asking more about the details. As he /she concerns the lister will assist & explain about the listing. Yang selalu memburukkan keadaan ialah if the lister can asssist the agent who bring the client akan panic & will check later. Situation ini boleh menampakkan agent jni tidak proffessional dan boleh membuatkan client kurang percaya & lack of interest to buy the property.

Cara yang saya biasa gunakan ialah leader perlu assist new agent if ada viewing & make sure the agent well prepare before attend client viewing. Leader juga boleh Q&A the agent about the listing property before viewing.. selain itu boleh juga berikan a few tips yg perlu agent lakukan if any un expected inquiry from client. Saya pernah berdepan situasi di mana contoh: utk listing tanah kebun durian: Perlu check dgn client nak buat utk investment or own stay. Jika own stay usually normal inquiry but for investment agent need to prepare proposal: Proposal should include: Costing for maintenance of the orchard What kind of of methods & equipment needed Sales Report Etc.

Kalau korang berdepan benda yang sama, mulakan dengan satu tindakan mudah: copy & paste from your leader instructions.

Harap ada satu point daripada sharing ni yang korang boleh ambil dan terus praktikkan.

— Rosha

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